Mission
The mission will be to exceed the customers' expectations in every sense by providing ambiance for every sensory perception. The atmosphere and food will please the customers hearing, taste, smell, touch and sight, and provide an exciting creative environment. The employees will be trained with exceptional customer service and will be empowered to make decisions based on the business philosophies. Chocoworld's primary responsibility lies within its community, to whom we offer desserts from the rest of the world. As the popularity of the qualitative chocolates continues to grow at an exponential rate, easy and affordable access is quickly becoming a necessity of life. Chocoworld provides communities with the ability to access the Internet, enjoy a cup of hot chocolate and delicious chocolate pancake. People with different incomes of all ages and backgrounds will come to enjoy the unique, upscale, luxury environment that we provide. We will emphasize personal relationships with our customers. Our value comes from supplying the people of Almaty and tourists, which is one of our point to tie the community. So that it can serve customers for many years to come.
Risks
The risks involved with starting Chocoworld are:
Will there be a demand for the services offered by Chocoworld in Almaty?
Will individuals be willing to pay for the service Chocoworld offers?