Vocabulary

1. Complete column 2 of the table with opposite meanings. Use the prefixes in-, ir-, un-, il- or dis-. Then complete column 3 with the noun forms.

2. Choose the four best qualities of a manager from the list above. Then choose the four worst qualities and rank them (1 = worst).

3. Discuss your answers to Exercise B. What other management qualities or weaknesses can you add?

4. Match these pairs of contrasting management styles.

5. It is difficult to find universal agreement on the specific personality and professional characteristics which make a good manager.

Do you think that the words “a manager” and “a leader” imply the same?

Answer the following questions (usually, sometimes, rarely) to find out if you are a natural leader.

• When you know a subordinate is having difficulties with a task, can you resist the temptation to take over immediately?

• Can you stay calm at times of crisis?

• Are you comfortable with change?

• Can you create an atmosphere of enthusiasm among a group of people?

• In the middle of day-to-day problems can you concentrate on future needs?

• Can you discard your own ideas and accept other people's in their place?

• Do you give credit to people for their contributions?

• Can you 'put yourself in someone else's shoes': understand their motivations when they are different from your own?

• Do you have a consistent approach to problems?

• Do you praise other people whenever you can?

• Can you keep a secret?

• Do you set high standards and clear objectives?

• Do you take an interest in other people's lives?

• Can you accept that a subordinate may understand the technical aspects of the job better than you?

• Can you act decisively when time is short?

KEY

Score 2 points for each “usually” and 1 point for each “sometimes”.

25-30: a natural leader or a natural liar.

15-24: a safe pair of hands.

0-14: no comment.

6. Содержание

   • If you play your cards right … starting up
   • Business is to make profit for the company’s shareholders.
   • What is your own philosophy of business?
   • Listening
   • What do you think of Body Shop’s business philosophy?
   • Vocabulary
   • Match the words with their meanings
   • Complete the sentences with the words from a. Change the form of a word if required.
   • Reading Developing a Mission Statement
   • The Business Vision and Company Mission Statement
   • Core values
   • Core Purpose
   • Visionary Goals
   • Case study Background
   • Those who go beneath the surface do so at their peril.
   • Starting up
   • Vocabulary
   • Hierarchy
   • Board of Directors
   • Responsibilities/functions
   • Managers and executives: uk
   • Managers and executives: us
   • Philips is a major multinational company which has almost 30,000 trademarks registered worldwide.
   • Reading
   • Look at the photos. Which departments of a company do they represent?
   • Listening
   • Translate from Russian into English
   • Case study Background
   • Unit 3 Organization Forms and Company Presentation
   • Angry scenes as members reject
   • Partnership
   • Unit 4 Key Management Skills
   • Vocabulary
   • For managers, the three key skill types are technical, human and conceptual. Match them to their definitions and examples.
   • Listening
   • Reading
   • Management Skills
   • Supplementary discussion: women in management
   • The Roddick Phenomenon
   • The New Achievers
   • Case study Background
   • Everything that can be said can be said clearly.
   • Starting up
   • What other factors are important for communication? Discuss these questions.
   • I can stay cool when I am in the middle of a conflict.
   • Vocabulary
   • Which of the words above have the following meanings?
   • Reading
   • Hard Sell around the Photocopier
   • Grammar
   • Case study
   • The only place where success comes before work is in the dictionary.
   • Vidal Sassoon, hairstylist
   • Starting up
   • At the Forefront of Innovation
   • Vocabulary
   • New Coke for Old
   • Ford Edsel: Remember My Name
   • Keeping Your Confidence Up
   • 1. A four-year contract
   • 2. Maximum advertising at the football ground