For managers, the three key skill types are technical, human and conceptual. Match them to their definitions and examples.

Term

Definition

Examples

Technical

Skills related to the ability to visualize the organization as a whole

Communicating with others. Motivating others to develop themselves and perform well in pursuit of organizational goals.

Human

Skills that reflect an understanding of and proficiency in a specialized field.

Understanding how the organization fits into the industry, community, world.

Taking actions that advance the goals of the organization.

Conceptual

Skills associated with a manager’s ability to work well with others both as a member of a group and as a leader who gets things done through others.

Skills in accounting, finance, engineering, manufacturing or computer science.