1. Answer the questions:

1. What does the consumer protection movement try to prevent?

1. Why should a business owner know some basics of consumer law?

1. In what areas do consumers have protection?

1. What forms of deception may the advertising goods use?

1. What deception can be met in labeling and packaging?

1. What goods receive special attention from legislation?

1. What does successful testing mean?

1. What are “money back” guarantees?

1. What if a consumer is injured by the defective item?